Value creation in the service economy

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Value creation in the service economy / Andżelika Kuźnar. - Warszawa : Warsaw School of Economics, 2016. - 87 s. : il. ; 24 cm.

Author

Kuźnar Andżelika.

Subject

Ekonomia Przepływ usług swobodny Usługi Wolność ekonomiczna

Services in economic thought Classical approach - productive and non-productive activities (1700-1850) All activities are productive. Every activity is a service (1850-1930) The theory of the three sectors. Post-industrial society (1930-1965) Neo-industrial concepts (1975 - today) The services sector in the modern economy What are services and what are their characteristics? The increased importance of the services sector in economies The share of services in GDP The share of services in employment Trends in labour productivity Innovations in services The phenomenon of the service economy Interaction between manufacturing and services Services on international markets How do the characteristics of services influence international trade? The impact of technological progress on international trade in services The impact of changes in domestic and international economic policy on the international trade in services Foreign direct investment in services Offshoring of services Basic concepts and global trends Motives for service offshoring Controversies with the results of offshoring Service sectors vulnerable to offshoring Segments of outsourcing New trends in service management Value based management Services in the process of value creation Consumers as co-creators of value

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There are copies available to loan: sygn. 144457 N (1 egz.)

Notes:

General note

Na okł.: Human-best investment.

Publikacja przygotowana w ramach projektu "Młodzi projektują zarządzanie".

Bibliography, etc. note

Bibliogr., netogr. s. 83-87.