Homage to Quality and Lean Six Sigma Gurus Quality Management System as a Management ISO Strategy Quality Management System Identification and Improvement of Processes Turtle diagrams Charting process to control process variables the finance management process Objectives and their measurement The project management process Common responsibilities for IT project Manager-program manager Qualifications for IT project manager -program The purchasing process The HR process SIPOC Diagrams for performance management Generic process to improve a process using Plan-Do-Check-Act-Fix, Focus, Flex Global Quality Audit Processes Process control plan audit (PCPA) Audit guide for each of the nine areas Documentation Tooling/equipment Process Human resources organization Product qualification/ one-day production Implementation of quality Logistic Continuous improvement Audit of eight management principles based on ISO 9001:2008 Global Quality Management System Processes Management Review Process Preamble Quality training process Change control process Processes to identify special characteristics Supplier PPAP/FAI Supplier quality management process Failure mode and effects analysis for product Process control plans Measurement system analysis Fresh eyes audit Common manufacturing and special process audit Process capability methods and requirements Control of nonconforming material Performance analysis and improvement process Corrective and preventive action process Quality alert system Risk management Fast Customer Response Problem Solving Drill Deep/Drill Wide Method for Permanent Corrective Action Quality Operating System: The Engine That Perpetuates Continuous Improvement.