Introduction to Logistics and Distribution -- Integrated Logistics and the Supply Chain -- Customer Service and Logistics -- Channels of Distribution -- Key Issues and Challenges for Logistics -- Planning for Logistics -- Planning Framework for Logistics -- Logistics Processes -- Supply Chain Segmentation -- Logistics Costs and Trade-Offs -- Logistics Network Planning -- Logistics Management and Organisation -- Omnichannel Fulfilment -- Manufacturing Logistics -- Procurement, Inventory & Demand Forecasting -- Procurement and Supply -- Inventory: the Basic Concepts -- Inventory and the Supply Chain -- Inventory Planning and Demand Forecasting -- Warehousing and Storage -- Principles of Warehousing -- Storage and Handling Systems (Palletised) -- Storage and Handling Systems (Non-Palletised) -- Order Picking and Packing -- Receiving and Despatch -- Warehouse Design -- Warehouse Management and Information -- Freight Transport -- International Logistics: Modal Choice -- Maritime Transport -- Air Transport -- Rail and Intermodal Transport -- Road Freight Transport: Vehicle Selection -- Road Freight Transport: Vehicle Costing -- Road Freight Transport: Planning and Resourcing -- Road Freight Transport: Vehicle Routeing & Scheduling -- International Freight Forwarding -- Outsourcing Logistics -- Outsourcing: Operations & Services -- Outsourcing: Decision Criteria -- Outsourcing: the Selection Process -- Outsourcing Management; -- Operational Management -- Cost and Performance Monitoring -- Benchmarking -- Information and Communication Technology in the Supply Chain -- Security and Safety -- Logistics and the Environment -- Humanitarian Logistics.