Vocabulary Grammar Reading Functional language Writing Pronunciation Terms in market research Question tags Focus groups: FAQs Using leading and open guestions to effect Responding to questions during a presentation Reports - Summary findings Intonation in question tags Indian English pronunciation GIVE AND TAKE Vocabulary Grammar Listening Functional language Writing Pronunciation Giving back Cleft sentences Empathy in the workplace Renegotiation of an agreement Promoting collaboration Emails - Stating requirements Intonation in cleft sentences Southern U.S. English pronunciation MONEY MATTERS Vocabulary Grammar Reading Functional language Writing Pronunciation Word building - verbs, adjectives and nouns Personal banking Phrasalverbs Women want face-to-face financial advice - men just hate the cost Fact-based and emotion-based presentations Defending ideas and describing consequences Letter of complaint Stress in phrasalverbs Chunking and stress in presentations CHALLENGES Vocabulary, Grammar Listening Functional language Collocations: the environment Perfect aspect Security challenges Managing challenging negotiations Managing challenging conversations Proposals - Recommendations Weak forms in perfect tenses Volume and tone of voice in challenging conversations GLOBAL MOBILITY Vocabulary Grammar Listening Functional language Writing Pronunciation Relocation and secondment Word building - verbs, nouns and adjectives Inversion Company relocation Talking about performance Developing a convincing argument Blog post describing relocation Stress patterns in word building Stress and intonation in inversions ALLIANCES Vocabulary Grammar Reading Functional language Writing Pronunciation RISK Vocabulary Grammar Listening Functional language Writing Pronunciation DECISIONS Vocabulary Grammar Reading Functional language Writing Pronunciation Hft' Alliances and acquisitions Past modals Is a strategic alliance the best way to go? Diffusing conflict Analysing and learning from mistakes Report extract Weak forms in past modals Scottish English pronunciation Managing and minimising risk Second, third and mixed conditionals Investing in today's uncertain markets Talking about risk Analysing risks Accident report Linking between words Intonation in conditionals to + infinitive or -ing form Is courage the key to good business decisions? Fact-based and emotion-based approaches to decision-making Relationship-oriented decision-making Describing a decision South African English pronunciation Stress and intonation in relationship-oriented decision-making