The CAPE Process How to Become an Exceptional DE& I Organization The Importance of DE& I Now A Diverse Workforce Will Have Tension DE& I Officers Need a Broad Range of Skills Why DE& I Programs Fail The How: CAPE Foundation for Successful DE& I Programs DE&I Fundamentals, CAPE, and Organizational Change Overwhelmed and Needing a Process The Basics of Every DE& I Program Data for DE& Fill the Cup of Others The Illusion and Challenge of Data The Recruitment Data Challenge Collect the Data Give a Brown Guy a Chance When to Start Collecting Data What Data to Collect Where to Get the Demographic Data You Need Who Is Being Included in the Data? Respecting Demographic Data Analyze the Data eeing It So Clear Now Using the Data to Know What You Have The How: Analyzing Data to Identify Recruitment Issues Analyzing Data to Identify Retention Issues Assume Competence Plan your Program The World's Park Plan Only after You Analyze the Data Getting Started on Your Plan 4-2-50 Program How to Measure ROI in Your DE& I Program CAPE DE& -- I Plan Template How to Complete the CAPE DE& I Template Execute on the Plan Audio Must Match Video E Is for Execute A CAPE Path to Execute Practical Lessons Learned in DE& I Programs DE& Programs Should Look Like the Company Looking for Four-Leaf Clovers Sports US Olympic and Paralympic Committee Healthcare Tech Techstars Education University of Wyoming, University of Colorado Health Sciences Center, Western Governors University Organizational Mission Alignment An Organizational Mission-Alignment Exercise DE& I Challenges That No One Tells You Whose Mother Are We Talking About? Staff and Budget Responsibility for Things Beyond Your Control Managing Expectations When to Get CEO Involvement What Friends Do Setting CEO Expectations When to Involve the CEO Connecting CEO and Leadership Commitment to Diversity How to Get CEO Commitment Employee Resource Groups -- Check Your Bias Employee Resource Groups Define ERG Membership Setting Boundaries for ERGs Establish Communication Guidelines -- Managing ERG Fundraisers -- Let ERGs Fail Suggested Rules and Structures for ERGs DE& I Committees Focus on the Right Things Why DE& I Committees Fail What Happens When Companies Start with a DE& I Committee Three Simple Rules for a Better DE& I Committee Using DE& I Training to Make Organizational Change Trees Just Don't Happen Diversity Training: Episode versus Series DE& I Training as a Response to an Episode DE& I Training as a Series of Ongoing Trainings CAPE and DE& I Trainings The Two Types of DE& I Trainings -- Unconscious Bias The ADKAR Model Inclusion Practices Don't Ask Me to Organize the Davids How to Measure Inclusion How the CAPE Inclusion Tracker Works The Fair Pay Solution Notes Your Mental Health A Day at the Pool Mental Health for You and Your Colleagues Things I Wish I Had Known Top Challenges for DE& I Professionals Voices Telling You What You Can't Do The Myth That Diversity Lowers Quality A Hire from an Underrepresented Group Is Not Performing Chain of Command Your Positional Authority Staffing and Budget Diversity Committees -- Working with Other Departments Efficacy of Résumé Redacting Belonging versus Inclusion Allies Making the Implicit Explicit Bridging the Gap Between Intent and Impact Validating the Experiences of Others Jason-isms The Gift of Time The Jason-isms